During the application time for jobless benefits, you may need to make contact with your local office quite a few times. This can be in response to a request for extra paperwork, as you have a simple question or because you have not been obtaining the promised benefits.
Watch this video which has vital information on contacting PA unemployment office –
What method of contact is better depends mostly on your reason for contacting it.
Unemployment compensation (UC) services are offered by telephone through local call centers and online. You may call the Unemployment compensation service center at 888-313-7284. A listing of local phone numbers, mailing addresses and fax numbers for the UC service centers is obtainable on the state map of services near you.
Select any county from the record and scroll down to: UC Benefit Services.
Be all set for long waits as lots of people attempt to do the same thing that you are. Remain patient and you will get through to someone who can assist you. Even if it’s annoying to wait so long, be polite to the person you get connected to and you will get a lot more assistance than if you are rude.
Whenever you call the PA unemployment phone number, ensure you have Social Security number, dates of employment and a paper to take down relevant notes.
UC Service Centers
In case you have filed an application for UC benefits within the last year, and have a specific question about your claim or your eligibility, call the UC service center.
Local and Toll-Free Service Center Phone Numbers:
| UC Service Center Statewide Toll-Free Number | 888-313-7284 |
| TTY Services for Deaf andHard-of-Hearing Toll-Free | 888-334-4046 |
| Videophone Service for ASL Users-Wednesdays, noon-4 p.m. | 717-704-8474 |
| Allentown | 610-821-6735 |
| Altoona | 814-941-6801 |
| Duquesne | 412-267-1315 |
| Erie | 814-871-4311 |
| Indiana | 724-599-1250 |
| Lancaster | 717-299-7711 |
| Scranton | 570-565-3048 |
Every UC service center is open from 8:a.m to 4 p.m. Monday through Friday. Mondays are usually a heavy call day. Individuals who wish to apply or claim UC benefits are encourages filing online or calling the UC service center later in the day and later in the week, preferably, when call volume is lighter.
In times of high call volume, a call back system may be in place. If you would like a return call, you must enter your Social Security number along with the telephone number where you can be reached. Calls are returned from 8 a.m. to 4 p.m. Monday through Friday. The UC service center telephone system uses line blocking or caller ID block.
Callers who have unidentified call rejection activated on their telephone must disable this service to get calls from the UC service center.
By making a choice on the area map, you can obtain a list of these offices and other services available in your area.
If you have not filed an application for UC benefits within the past year, and have common questions about UC or questions about your UC-1099G (Statement for Recipients of PA UC Payments) provided for income tax purposes, call 717-783-3140 to (TTY for deaf or hard of hearing at 800-577-7216) the service center Monday through Friday 8:00 a.m. to 4 p.m.
Pennsylvania Teleclaims-PAT Directory
Pennsylvania Teleclaims, or PAT, is an automatic self-service system employed by persons with access to a touch-tone telephone to
- file biweekly UC claims
- access specific benefit payment information
- learn about the commonwealth’s UC program, without the involvement of an agent.
These services are accessible on Sunday from 6 a.m. to 11 p.m. and Monday through Friday from 6 a.m. to 9 p.m.
PAT Local and Toll-Free Numbers:
| PAT Toll-free | 888-255-4728 |
| PAT Toll-free TTY | 800-778-4728 |
| Español- PAT | 877-888-8104 |
| Allentown | 610-821-6659 |
| Altoona | 814-941-6849 |
| Duquesne | 412-267-1494 |
| Erie | 814-878-5700 |
| Indiana | 724-599-1004 |
| Lancaster | 717-299-7560 |
| ScrantonScranton TTY | 570-562-4800570-562-4871 |
| HarrisburgHarrisburg en Espanol | 717-231-4055717-231-405 |